Information
Find answers to frequently asked questions about BS Candles LLC and our products. We're here to help you understand our candles and policies better, ensuring a smooth and enjoyable shopping experience.
Frequently asked questions
Here are some of the most common questions we receive at BS Candles LLC. If you can't find the answer you're looking for, please don't hesitate to contact us.
What are the most common questions customers ask about your candles or bs candles llc?
Customers often ask about the longevity of our candles and their scent. Typically, our candles and wax melts last between 48 to 80 hours, depending on usage frequency.
What are the key things customers should know about shipping, returns, or any guarantees you offer?
As long as the candle is whole and never burned we will take it back with a 100% refund. 12 days return policy.
What are the biggest hesitations or concerns customers have before buying your candles online?
One common concern is our commitment to using no dyes in our candles. We prioritize natural ingredients and will only consider adding coloring when we find a 100% natural option suitable for our candles and soaps.
What are the most important tips for customers to get the most enjoyment and lifespan out of their bs candles?
For optimal enjoyment and longevity, we recommend using our candles or wax melts for about 20-30 minutes to allow the scent to fully disperse, then turning it off or blowing it out.
Need more info?
Still have questions? Our team is here to help. Contact us for personalized assistance and expert advice about our candles.